Virtual Currency & In-App Purchases Policy

2) Virtual currency rules (no cash value)

• Virtual currency and Virtual Items are for entertainment within our services only.
• They have no cash value and are not property.
• They are not redeemable for real money, cannot be withdrawn, and cannot be exchanged outside our services.
• We do not allow secondary market sales, transfers for value, or “cash-out.”

3) How purchases work

• Purchases may be processed by Apple, Google, Amazon, Steam, or other authorized payment processors (each, a “Platform”).
• Virtual currency is typically granted immediately after successful payment authorization. Taxes/fees (if any) are shown by the Platform.
• If we offer subscriptions, you can manage or cancel them through the Platform account settings. Access continues through the end of the current billing period unless otherwise stated at purchase.

4) Purchase limits & controls

We may apply limits on purchases, balances, or redemption of promotional offers to prevent fraud and support responsible play. You can also use device or Platform controls (including parental controls) to restrict purchases.

5) Refunds, cancellations, and chargebacks

• Platform rules apply: refund requests for Platform purchases must be submitted through that Platform’s refund process, subject to its policies.
• Except where required by law, all sales are final once virtual currency/Virtual Items are delivered, used, or partially used.
• If a payment is reversed or disputed (chargeback), we may remove the associated virtual currency/Virtual Items and may suspend or terminate the account to address fraud or non-payment.
• If you believe a purchase was unauthorized or made in error, contact your Platform first and email us with the order details.

6) Changes to this policy

We may update this policy to reflect product, payment, or legal changes. The “Effective date” above shows when it was last updated.